Due to our busy Black Friday sale period, please allow up to 1-2 business days for your order to be dispatched. We thank you so much for your patience and please know that our team is working hard to ensure that you receive your order as soon as possible. Once order is shipped please be wary of shipping being 7-12 business days.

DISCLAIMER

By placing an order with SKY VALLEY, you are responsible for any original shipping charges, all applicable customs and duty import fees, and the cost of return shipping, should you wish to send your order back.

We work hard to dispatch your order ASAP, which is why all orders made are final and unable to be changed. Our dispatch team is seriously fast so please take care in completing your address on your order as we can't always change this. If you require a change to your order details, please email shopsales0227@gmail.com or contact us on live chat immediately. SKY VALLEY is not responsible for an incorrect address being provided and any associated shipping costs for the error will be incurred by the customer. SKY VALLEY is NOT responsible for any packages lost as a result of an incorrect address being provided by the customer.

We strongly recommend always providing a shipping address where you or someone you know will always be available to sign for delivery. Most deliveries will occur between 7am - 6pm. We always opt for 'signature on delivery' when offered by a carrier, however, some carrier through the Shipping network may not provide the service. Please be aware of this before making an order. SKY VALLEY cannot be held responsible for orders which have been successfully delivered to the address left on the order, but not received by the customer.